Privacy Policy

Privacy Statement

In line with the Data Protection Act 1998, WJR is committed to ensuring that it not only meets the legal requirements but also establishes a culture of good practice regarding personal information about its supporters. WJR is working to adhere to the Institute of Fundraising's Code of Practice on Data Protection.

This statement focuses on our use of personal information collected electronically through the website or email and SMS-texting. Given the changing nature of electronic communications, WJR reserves the rights to change the details of this privacy statement by posting changes online.

What personal information does WJR collect from me?

On our websites, WJR will only collect the personal information that you provide. There are various occasions where you will be asked to give personal information, for example when making a donation or signing up to receive communications from us. You may also provide personal information when you contact WJR via emails and SMS-texting.

On our websites, WJR tracks non-personal statistical information about visits to the site through a tracking programme that shows how many visits each page receives, the route taken through the pages and other general information. We use this information to help us understand more about how our sites are used and work on ways to improve them. This information is not linked to any personal details on the actual visitors.

How does WJR store the information it collects about me?

When WJR receives personal information from you via the website or email, it is legally obliged to keep this information up-to-date and secure. When WJR provides personal data to an external agency for a specific project such as the mailing out of our newsletter, this is done under strict agreements regarding the security and confidentiality of all personal data.

WJR takes particular care over online giving. WJR uses one of the world's leading online payment companies, Worldpay, which specialises in the secure capture and processing of online transactions. The credit card form is secure and your information is encrypted and stored on a secure database.

Unfortunately, despite all these measures, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while it strives to protect your personal information, WJR cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

How does WJR use the information it stores about me?

WJR would like to use your data to keep you informed about our work and fundraising activities. However, if you would rather not receive such information, please email us at info@wjr.org.uk with your full postal address and email address, or write to us at: Data Protection Officer, WJR, Oscar Joseph House, 54 Crewys Road, London NW2 2AD.

Who is my information shared with?

We will not share your information with anyone else. WJR does not sell or supply data to third parties. Your data is only passed onto specific agencies outside WJR who are working on WJR's behalf, for example mailing out newsletters. This is done under strict agreements regarding the security and confidentiality of all personal data.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How can I change my personal contact details held by WJR?

Please inform us of any changes to your details, or if you want WJR to stop sending you certain, or all, communications and we'll amend your details as necessary. Any supporter can also request to see what personal data is being held about them. For all these requests, please contact the Data Protection Officer (details below).

Cookies

A cookie is a small text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are.
Cookies cannot be used by themselves to identify you. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.

You have the ability to accept or decline cookies by modifying the settings in your internet browser. However, you may not be able to use all the interactive features of our site if cookies are disabled. Find out how to disable/enable cookies.

If I am under 16, can I provide personal information to WJR?

If you are aged 16 or under, please obtain your parent/guardian's permission beforehand whenever you provide personal information to WJR.

Data Protection Officer
WJR
Oscar Joseph House
54 Crewys Road
London
NW2 2AD.
info@wjr.org.uk